Communication converted Homo sapiens into human being and brought civility but what revolutionized the whole globe was the entry of New Media called ‘Internet’. The Internet brought new technology and social media. Social media changed the whole prospect of business- thinking, conduction, communication and collaboration with other firms. It connected small business with its clients, partners, and competitors and helped in their growth.
Below are mentioned few communication tools:-
1. Yammer- It is a private social network. It allows you to collaborate, share views and communicate with your company members across world. It maintains your business privacy because people with company email can only join.
Link- https://www.yammer.com/
2. Wikipedia- It is an online changeable encyclopedia but there are people assigned to monitor its accuracy. It also provides internal wikis and discussion board for company members only.
Link- http://en.wikipedia.org/wiki/Main_Page
3. Tagboard- Do you want to monitor conversation happening on Twitter, Facebook, Instagram , Google+ and Vine at the same time? Tagboard is for you. It allows you to search based on hashtags (Keywords) and pull its content for you. You can even narrow your focus to particular hashtag and can reply from Tagboard itself.
Link- http://tagboard.com/
4. LinkedIn- If you want to find to generate opportunities for new business then choose LinkedIn. It is a professional network where you can make your profile and post your work history. LinkedIn group allows you to communicate with company members.
Link- https://www.linkedin.com/
5. Twitter- Many firms use Twitter to promote their brand and expand their business. Through their official company account, they stay connected with people.
Link- https://twitter.com/
6. Facebook- What made Mark Zuckerberg billionaire is now making others rich too. Small business can use Facebook to promote their brand by making its official fan page and through Facebook group can communicate with their company members privately.
Link- https://www.facebook.com/
7. Campfire- Campfire connects you with your various clients and colleagues. It provides you immediate message and real-time chat facilities.
Link- https://campfirenow.com/
8. Socialcast- It allows you to share your idea and collaborate with other employees. It also offers streaming, micro blogging.
Link- http://www.socialcast.com/
9. WizeHive- This social media let you share conversations, files etc through email or in WizeHive. Live chat facilities also provided to solve user problems
Link- http://www.wizehive.com/
10. Socialspring- It is a platform for social enterprises that allow you to collaborate, share files, crowd source and do real-time chat.
Link- http://www.socialspring.com/
The tools mention above can help small business to expand into large firm and conquer the business world. The connectivity with clients, partners and competitors can only take your business ahead and social media is the best medium for that.
